Literally took posseion of my new 2024 Honda Prologue a week ago today. 5 days in and I went to charge at a public charging station (waiting on Honda to send me our home charger) and all was going well. At 72% it stopped charging with an error message stating that it cannot find a charger and the connection cannot be detected. I unplugged and then tried to plug back in, however the charging station could not establish a connection. I figured 72% was good enough and cut my loss. When I stared the car immediately error messages appeared . High voltage battery failure and service engine soon. Of course I freaked out thinking I did something wrong ( new to EV and first time charging myself). Of course read the owners manual and then did my own research and found this forum and YouTube channels. Looks like I am falling in the same boat as many of you. Car is at the dealership and they tried to charge it and it will not charge. Needless to say, I’m on a loaner and my dealership is lost. We have been a Honda family for ever. We currently own two CR-V’s, one civic, and now a prologue. I just traded my odyssey for the prologue and I’m really questioning my decision. I know that the prologue is made with a collaboration with GM but I’m not loving the EV life so far. My question is after you have experienced this situation has the car been working fine afterwards? I don’t want to give up on it but I don’t need to be stuck on the side of the road with my kids. I buy Honda because of the reliability
A’Mazin
2024 Honda Prologue Elite; 2024 Honda Prologue AWD Touring
Joined
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83 Posts
When it rains, it pours. Was talking to the dealer about the TSB and they said it didn’t apply to my car. Went out to move it and I have the dreaded red battery icon and the “Service High Voltage Battery” message. Now I’m showing no miles, zero battery level and I can’t trick it into a Charge Now status.
I just drove it yesterday and have over 10,000 miles on the car. Love it so much I have 2. Now my wife is questioning having only EV’s to drive.
time will tell. Maybe the dealer will do a deeper dive on the TSB since it’s going to have to be towed in for the battery.
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