Literally took posseion of my new 2024 Honda Prologue a week ago today. 5 days in and I went to charge at a public charging station (waiting on Honda to send me our home charger) and all was going well. At 72% it stopped charging with an error message stating that it cannot find a charger and the connection cannot be detected. I unplugged and then tried to plug back in, however the charging station could not establish a connection. I figured 72% was good enough and cut my loss. When I stared the car immediately error messages appeared . High voltage battery failure and service engine soon. Of course I freaked out thinking I did something wrong ( new to EV and first time charging myself). Of course read the owners manual and then did my own research and found this forum and YouTube channels. Looks like I am falling in the same boat as many of you. Car is at the dealership and they tried to charge it and it will not charge. Needless to say, I’m on a loaner and my dealership is lost. We have been a Honda family for ever. We currently own two CR-V’s, one civic, and now a prologue. I just traded my odyssey for the prologue and I’m really questioning my decision. I know that the prologue is made with a collaboration with GM but I’m not loving the EV life so far. My question is after you have experienced this situation has the car been working fine afterwards? I don’t want to give up on it but I don’t need to be stuck on the side of the road with my kids. I buy Honda because of the reliability
A’Mazin
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31 Posts
I got the exact same thing, now twice. They said they fixed it the first time. Not. I have about 350 miles on the car.
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31 Posts
The first "fix" was replacing some rings (I think that's the word he used) in the air conditioner that they said the robot in the factory had put in backwards. Also, they said that the air conditioning was not properly cooling the battery because it needed more fluid in it. I still don't have my car after about a month at the dealership. They ordered 8 parts, one of which is on "national back order" with no estimated time of delivery to the dealership. They mentioned some problematic "valves" in the air conditioner.
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31 Posts
I've also had the "valve" problem. RIght now my dealership is telling me that a hose connected to the refrigerant that cools the motor leaks because it is not well designed and a whole new design is being manufactured and become available by end of February. Since I've barely had access to my car since mid-December, I am hoping this is the final problem that needs to be solved. My dealership shop contact assured me this is the thing that will fix this problem.
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