[RonRecalcitro]

we had a similar situation where we couldn’t call out to OnStar. Dealer reset the infotainment system. Try holding the hang up phone toggle down for about 15 seconds. That will reboot the system. If that doesn’t work, there is a way to do a factory reset.

 

[adpinc61]

I encountered this today. Went to try my new Lectron adapter and realized the alignment wouldn't allow me to charge without taking up two stalls. There was line of Teslas waiting to charge so I couldn't do that in good conscience so just left. I'm assuming doing this would be considered pretty poor etiquette.

Yes, it sucks. You have to be on an end unit to the right, and up tight against the curb. Or you have to be rude and take up 1.5 spots. I even looked on Tesla's website, and they SHOW that, as if that's a reasonable approach. They need to simply have an extension available.

I went on my first 350 mile journey, thinking I could use ANY tesla supercharging station. NOPE. They limit which ones you can use. If you added the car to the App, if it doesn't show up, you can't use it, even if you know where it is.

I drove to one that I knew was there (because I had had a model 3), and it was ENTIRELY open (all 12 stalls). But I couldn't use it. Tesla is limiting access to non-Teslas, and what is so stupid for them is tht they aren't getting any return on those stations if not in use. That is the dumbest business model I have ever heard of. They know if a car is a Tesla or not, so they should just determine when, say 75% of the stalls are being used, then they disable so only Teslas can use the others. I get them wanting to prioritize Tesla owners, but it's horrible.

The only Tesla ones I could use were either slow charge, or so far off my route it was ridiculous.

So I wound up using ElectrifyAmerica and SmartCharge systems. They worked once I "figured it out" with their apps (not trivial).

And in the winter, the prologue only gets about 250 miles/full charge! And it takes about an hours to charge from 80% - 100%. (Took about 30 minutes from 10% - 80%) on a 150kW charging station.

Problem was waiting the 15 minutes for a slot to open, and cost was around $0.60.kWH. That comes to $6 almost when you are only getting about 2.3 - 2.4miles/kWh. I am hoping in the spring/summer that climbs back up to 3+.

Fortunately, I do have an L2 charger at home, so it's cheap to charge, and convenient of course.

I probably won't be taking my Prologue for journeys more than 200 miles round trip for the time, and just use my wife's CRV hybrid, until the infrastructure improves over the coming years to make it easier to fast charge on major highways, which should also drive down the price per kwh as competition ignites.

 

[cheerioboy26]

Yes, it sucks. You have to be on an end unit to the right, and up tight against the curb. Or you have to be rude and take up 1.5 spots. I even looked on Tesla's website, and they SHOW that, as if that's a reasonable approach. They need to simply have an extension available.

The V4 posts have longer cables that work for everyone. Tesla says they are replacing cables at the V3 stations, but I don't know how fast that is happening.

I went on my first 350 mile journey, thinking I could use ANY tesla supercharging station. NOPE. They limit which ones you can use. If you added the car to the App, if it doesn't show up, you can't use it, even if you know where it is.

From the start, V1 and V2 Superchargers won't ever be available because of their technical setup (those are 150kW chargers). Nearly all of the V3, and I think all of the V4s are available. But you're right about the Tesla app having the best info. That said, setting your car as the Blazer in the app will allow you to charge at more Superchargers.

I drove to one that I knew was there (because I had had a model 3), and it was ENTIRELY open (all 12 stalls). But I couldn't use it. Tesla is limiting access to non-Teslas, and what is so stupid for them is tht they aren't getting any return on those stations if not in use. That is the dumbest business model I have ever heard of. They know if a car is a Tesla or not, so they should just determine when, say 75% of the stalls are being used, then they disable so only Teslas can use the others. I get them wanting to prioritize Tesla owners, but it's horrible.

Yes, some of the V3s are not usable by non-Teslas (such as the PA Turnpike near me), I'm not sure they could intermittently make a site unavailable to non-Tesla due to the planning that takes place either in an app or on-board nav. Interesting idea though.

And in the winter, the prologue only gets about 250 miles/full charge! And it takes about an hours to charge from 80% - 100%. (Took about 30 minutes from 10% - 80%) on a 150kW charging station.

Problem was waiting the 15 minutes for a slot to open, and cost was around $0.60.kWH. That comes to $6 almost when you are only getting about 2.3 - 2.4miles/kWh. I am hoping in the spring/summer that climbs back up to 3+.

Yes, the mi/kwH should (will?) go up. My Mach-E saw 3-4 routinely in the summer, but is now in the lower 2s. Haven't had my Prologue long enough yet.

And I apologize if I'm saying stuff you already know since you had a model 3!

 

[jbutera]

The V4 posts have longer cables that work for everyone. Tesla says they are replacing cables at the V3 stations, but I don't know how fast that is happening.



From the start, V1 and V2 Superchargers won't ever be available because of their technical setup (those are 150kW chargers). Nearly all of the V3, and I think all of the V4s are available. But you're right about the Tesla app having the best info. That said, setting your car as the Blazer in the app will allow you to charge at more Superchargers.



Yes, some of the V3s are not usable by non-Teslas (such as the PA Turnpike near me), I'm not sure they could intermittently make a site unavailable to non-Tesla due to the planning that takes place either in an app or on-board nav. Interesting idea though.



Yes, the mi/kwH should (will?) go up. My Mach-E saw 3-4 routinely in the summer, but is now in the lower 2s. Haven't had my Prologue long enough yet.

And I apologize if I'm saying stuff you already know since you had a model 3!

In summer we routinely got over 4.0 mi/kwh

 

[adpinc61]

The V4 posts have longer cables that work for everyone. Tesla says they are replacing cables at the V3 stations, but I don't know how fast that is happening.



From the start, V1 and V2 Superchargers won't ever be available because of their technical setup (those are 150kW chargers). Nearly all of the V3, and I think all of the V4s are available. But you're right about the Tesla app having the best info. That said, setting your car as the Blazer in the app will allow you to charge at more Superchargers.



Yes, some of the V3s are not usable by non-Teslas (such as the PA Turnpike near me), I'm not sure they could intermittently make a site unavailable to non-Tesla due to the planning that takes place either in an app or on-board nav. Interesting idea though.



Yes, the mi/kwH should (will?) go up. My Mach-E saw 3-4 routinely in the summer, but is now in the lower 2s. Haven't had my Prologue long enough yet.

And I apologize if I'm saying stuff you already know since you had a model 3!

Thanks for the input! We're all "in this together." I really do like the Prologue a lot. I think there are a bunch of misses, like that the plug doesn't lock in, and I think the infotainment system leaves a lot to be desired. Not sure if whoever designs these things ever actually uses them. The fact that I can't just cycle through the "Vehicle status" items on the left screen in the dash is so ridiculous. I also don't understand why it shows 3 mi/kwh on the energy chart as a max. What's that about? But the ride I love, and it was stable as heck on icy roads. I drove from NJ to Pitt on PA Pike, and you're right there were NO superchargers along it. I couldn't believe it. Telsa is touting that they "opened up their charging stations" to all EVs. It should be, "we opened up some of our charging stations." Tesla really got it right when it came to the EV charging experience - the infrastructure really is problematic. I am a big EV supporter, so I'm willing to live with it as thing catch up to what is really needed, I just won't own a pair of EVs for a long time. Just got my wife a 2025 CRV hybrid, so we'll take that on the longer journeys even though the Prlogue is more comfortable for a longer ride. If the range jumps back up in the Spring/Summer, than maybe I can reconsider that.

 

[GK8]

Yes, it sucks. You have to be on an end unit to the right, and up tight against the curb. Or you have to be rude and take up 1.5 spots. I even looked on Tesla's website, and they SHOW that, as if that's a reasonable approach. They need to simply have an extension available.

I went on my first 350 mile journey, thinking I could use ANY tesla supercharging station. NOPE. They limit which ones you can use. If you added the car to the App, if it doesn't show up, you can't use it, even if you know where it is.

I drove to one that I knew was there (because I had had a model 3), and it was ENTIRELY open (all 12 stalls). But I couldn't use it. Tesla is limiting access to non-Teslas, and what is so stupid for them is tht they aren't getting any return on those stations if not in use. That is the dumbest business model I have ever heard of. They know if a car is a Tesla or not, so they should just determine when, say 75% of the stalls are being used, then they disable so only Teslas can use the others. I get them wanting to prioritize Tesla owners, but it's horrible.

The only Tesla ones I could use were either slow charge, or so far off my route it was ridiculous.

So I wound up using ElectrifyAmerica and SmartCharge systems. They worked once I "figured it out" with their apps (not trivial).

And in the winter, the prologue only gets about 250 miles/full charge! And it takes about an hours to charge from 80% - 100%. (Took about 30 minutes from 10% - 80%) on a 150kW charging station.

Problem was waiting the 15 minutes for a slot to open, and cost was around $0.60.kWH. That comes to $6 almost when you are only getting about 2.3 - 2.4miles/kWh. I am hoping in the spring/summer that climbs back up to 3+.

Fortunately, I do have an L2 charger at home, so it's cheap to charge, and convenient of course.

I probably won't be taking my Prologue for journeys more than 200 miles round trip for the time, and just use my wife's CRV hybrid, until the infrastructure improves over the coming years to make it easier to fast charge on major highways, which should also drive down the price per kwh as competition ignites.

To be fair, not all Tesla stations are compatible with non-Tesla cars. I think it is only the v3 and v4 that will work. What you see on the app might also be determined by the vehicle you have listed. If you have it set to a Blazer EV you should see v3 and v4. I think if you have it set to a Prologue you might only see v4 which are not as common.

 

[cheerioboy26]

Thanks for the input! We're all "in this together." I really do like the Prologue a lot. I think there are a bunch of misses, like that the plug doesn't lock in, and I think the infotainment system leaves a lot to be desired. Not sure if whoever designs these things ever actually uses them. The fact that I can't just cycle through the "Vehicle status" items on the left screen in the dash is so ridiculous. I also don't understand why it shows 3 mi/kwh on the energy chart as a max. What's that about? But the ride I love, and it was stable as heck on icy roads. I drove from NJ to Pitt on PA Pike, and you're right there were NO superchargers along it. I couldn't believe it. Telsa is touting that they "opened up their charging stations" to all EVs. It should be, "we opened up some of our charging stations." Tesla really got it right when it came to the EV charging experience - the infrastructure really is problematic. I am a big EV supporter, so I'm willing to live with it as thing catch up to what is really needed, I just won't own a pair of EVs for a long time. Just got my wife a 2025 CRV hybrid, so we'll take that on the longer journeys even though the Prlogue is more comfortable for a longer ride. If the range jumps back up in the Spring/Summer, than maybe I can reconsider that.

Yes, it's not perfect. I think the 3 mi/kWh is the default starting point for each trip, but not the max. It'll go higher if you're actually getting that from what I've read, although I haven't experienced that yet in winter!

I am all-in on EVs, although my son has my 2011 TSX so I have an ICE backup in case of emergency LOL. But we don't cross country road trip by car. Mostly would stay within 1-2 charges along the way.

 

[Blastoid]

I don’t think anything in Tesla is made with precision. The charger that I used today had a charger cord that seemed a good deal shorter than the one that I used a few months ago. I had to first connect the adapter to the charger before attaching the assembly to my car. In my previous experience I first attached the adapter to the car and then attached the charger cord to the car. I couldn’t make it work that way today. The car’s front end was as close as I dared to bring it. Close enough seems to be good enough for Tesla. That may explain the gaps in the panel alignment that I have read about.

 

[jbutera]

I don’t think anything in Tesla is made with precision. The charger that I used today had a charger cord that seemed a good deal shorter than the one that I used a few months ago. I had to first connect the adapter to the charger before attaching the assembly to my car. In my previous experience I first attached the adapter to the car and then attached the charger cord to the car. I couldn’t make it work that way today. The car’s front end was as close as I dared to bring it. Close enough seems to be good enough for Tesla. That may explain the gaps in the panel alignment that I have read about.

Tesla quality control is highly suspect. There are plenty of reports online about it.

 

[Neunuebel]

You can charge at v3 superchargers. You identify your car as a Chevy Blazer EV and it will show you where. V3 are 250kW. V2 are 150kW. If you identify as a Prologue on the Tesla App you will only see v3 with Magic Docks. The Lectron Vortex has been used successfully by many in the forum. On attaching, attach the adapter first and then the Tesla cable. On detaching most of us have found it easiest to detach the adapter and cable as a unit and then detach the adapter from the cable

I’ve done the Chevy Blazer thing on my 2025 Honda Prologue but what happens when charging at a Tesla Supercharger station is the charging cable is too short to reach the plug in on the Prologue. Some Tesla charging stations have accommodation for this your you try to work-around to get closer but sometimes you’d take up a couple spaces which ain’t cool.

 

[jbutera]

I’ve done the Chevy Blazer thing on my 2025 Honda Prologue but what happens when charging at a Tesla Supercharger station is the charging cable is too short to reach the plug in on the Prologue. Some Tesla charging stations have accommodation for this your you try to work-around to get closer but sometimes you’d take up a couple spaces which ain’t cool.

it also Ain’t your Fault

 

[Blastoid]

I’ve done the Chevy Blazer thing on my 2025 Honda Prologue but what happens when charging at a Tesla Supercharger station is the charging cable is too short to reach the plug in on the Prologue. Some Tesla charging stations have accommodation for this your you try to work-around to get closer but sometimes you’d take up a couple spaces which ain’t cool.

As I have stated elsewher. I have charged 10 times at a Tesla charger. I have always tried to select the right most charger assuming there was pavemen to park to the right of it. Doing so, I have not taken up 2 spots. Maybe I have been lucky, but even those times that I had to take up 2 spaces, no one was denied a chance to charge while I have been chargin. But if that situation occurs, I am sure that I will feel sorry for the guy.

 

[jb1959]

I have same issue with our Prologue Elite. Was yours resolved? If so was it at the dealership?

 

[ALex800st]

I tried Tesla station, not sure which version. Had to squeeze left front corner of the car in between stations, no other way the cable would reach:

did not get good speed, no idea why. At least tested my lectron adapter successfully:

 

[Blastoid]

I tried Tesla station, not sure which version. Had to squeeze left front corner of the car in between stations, no other way the cable would reach:


View attachment 1450

did not get good speed, no idea why. At least tested my lectron adapter successfully:

View attachment 1451

It had to be at least a level 3 because a L2 would not have charged you. What was your beginning SOC? It looks like you were above 60. About the best you are going to get is probably in the 80s. My experience is that I got the best speeds when SOC was below 30. As the SOC increased above 30, the rate decreased. Personally I think you are still too far from the charger. I have had my front bumper almost touching the charger. And you have to get to that side to charge which means if you aren’t on the end charger (to your right), you are blocking two chargers. You do what you have to do.

Recommend that you go to one with a 20% SOC. If you are still not getting a good rate, you may have an issue with your onboard charger.

 

[Blastoid]

But before you take it to your dealership, I would see if you get the same results at another family of chargers only because some idiot is going to say that you are not getting a good rate because at Tesla because it isn’t opened to Hondas yet.

 

[jbutera]

I tried Tesla station, not sure which version. Had to squeeze left front corner of the car in between stations, no other way the cable would reach:


View attachment 1450

did not get good speed, no idea why. At least tested my lectron adapter successfully:

View attachment 1451

if You were above 50% SOC to start with, that’s a fair charge rate.

 

[ALex800st]

if You were above 50% SOC to start with, that’s a fair charge rate.

Yes, I was above 60% - just wanted to check my adapter. Will try again with emptier battery.

 

[Blastoid]

At least you didn’t leave the adapter at the Tesla charger like some have done

 

[ALex800st]

At least you didn’t leave the adapter at the Tesla charger like some have done

I would come back with chainsaw and get what is mine